Privacy Policy

Last updated: April 13, 2026

Unbinge is an eating disorder recovery app built by Seth Mitchell Crowley, a sole proprietor based in Austin, Texas ("we," "us," or "Unbinge"). This policy explains what information we collect, why we collect it, and the choices you have. We've tried to write it in plain language because you deserve to understand what's happening with your data — especially data this personal.

If anything here is unclear, email us at support@unbingeapp.com and we'll explain.

The short version

• You can use Unbinge as a guest without giving us any personal information at all. Your data stays on your device.
• If you create an account, we store your recovery data (journal entries, mood logs, urge logs, etc.) securely so you can access it across devices.
• When you chat with Koa, our AI companion, your messages are sent to Google's Gemini API for processing. Google sees those messages.
• We do not sell your data. We do not show you ads. We do not share your data with data brokers.
• You can delete your account and all your data at any time from the Profile tab.
• We use Apple's App Store for payments. We never see your card details.

1. Who this policy applies to

This policy covers the Unbinge mobile app and the website at unbingeapp.com. It applies to everyone who uses the app or the site, whether you're signed in, browsing as a guest, or just visiting the marketing page.

2. Information we collect

We collect three kinds of information: what you give us, what the app generates as you use it, and what's automatically logged by the systems we rely on.

2.1 Information you give us directly

If you create an account, we ask for an email address and password. Your password is hashed — we can't see it and neither can anyone else.

During onboarding, you may optionally share:

• Your first name (used to personalize the app)
• Your age (used for age-appropriate content)
• Answers to a recovery self-assessment quiz
• Your reasons for recovery and recovery goals

You control all of this. You can skip any field and edit any answer later from the Profile tab.

2.2 Information the app generates as you use it

Unbinge is designed to help you track and understand your recovery, which means the app creates a lot of personal information as you interact with it. This includes:

• Journal entries you write
• Urge logs — intensity, triggers, location, coping response
• Mood check-ins and body relationship responses
• Hunger and fullness ratings before and after meals
• Meal logs (whether you ate, skipped, or are currently eating)
• Daily commitments and whether you kept them
• Setback events and streak history
• Lesson progress through the Learning Center curriculum
• Recovery Points earned for engagement
• Achievements unlocked
• Community posts, comments, likes (if you participate in the community)
• Game scores from the distraction games

This data is among the most sensitive information the app holds. We treat it that way.

2.3 Information collected automatically

When you use the app, we automatically collect:

• Device information — device model, operating system version, app version — through standard iOS APIs. We use this to debug issues and make sure the app works on your device.
• Crash logs — if the app crashes, iOS sends us a report so we can fix the bug. These reports don't contain your personal data.
• Purchase information — if you subscribe, RevenueCat (our purchase infrastructure provider) tracks which subscription you bought, when, and whether it's still active. Apple handles the actual payment.

We do not use any third-party analytics SDKs (no Mixpanel, Amplitude, PostHog, Google Analytics, Segment, or similar). We do not track your activity across other apps or websites. We do not fingerprint your device. We do not use advertising identifiers.

3. How we use your information

We use your information for exactly these purposes, and nothing else:

• To run the app. Your recovery data is what makes Unbinge useful. We store it so you can see your progress, patterns, and history.
• To sync across devices. If you create an account and install Unbinge on another device, your data comes with you.
• To personalize your experience. Your name, recovery date, and quiz answers make the app feel like yours.
• To respond to you. If you email support, we use your email address to reply.
• To fix bugs and improve the app. Crash logs and anonymized usage patterns help us make Unbinge better.
• To process payments. If you subscribe, we use RevenueCat and Apple to handle the transaction.
• To protect the community. If you report abusive posts, we use the information you provide to take action.

We do not use your data to train AI models. We do not use it for advertising. We do not profile you. We do not sell it.

4. Koa and Google Gemini

Koa is Unbinge's AI companion. Koa uses Google's Gemini 2.5 Flash model to generate responses.

When you send a message to Koa, that message is transmitted to Google's Gemini API for processing. Google then returns a response which we show you in the chat. We also store the conversation on our server so you can come back to it.

Google processes these messages according to their Gemini API terms of service and Generative AI Prohibited Use Policy. As of this writing, Google states that data sent to the paid Gemini API is not used to train their models. We pay for the API, which means your messages fall under these protections.

Because Koa conversations often involve sensitive topics — binge eating, body image, urges, emotional distress — we want to be completely clear: your Koa conversations are not fully private. They pass through Google's servers. If you want to share something you're not comfortable with Google processing, share it in a journal entry instead. Journal entries never leave our infrastructure.

Koa is not a therapist. Koa is not a licensed medical or mental health provider. Do not use Koa for medical advice, diagnosis, or crisis support. See the medical disclaimer in our Terms of Service.

5. Guest mode

Unbinge supports a guest mode where you can use the app without creating an account. In guest mode:

• Your data is stored on your device in local storage.
• Most of your data is also stored on our servers under a generic guest identifier (00000000-0000-0000-0000-000000000000) so features like the community and Koa work. This data is not tied to any personal identity.
• When you close and reopen the app, you remain the same guest.
• If you later create an account, we transfer your guest data to your new account.
• You can clear all guest data at any time by tapping "Reset All Data" in Profile → Settings → Account.

Guest mode is the lowest-data way to use Unbinge. If privacy is a priority for you, use guest mode and turn off Koa (the one feature that transmits data to a third party).

6. Who we share data with

We share your data with a small number of service providers who help us run the app. Each of them is contractually required to protect your data and to use it only for the purposes we've authorized.

We do not share your data with advertisers, data brokers, marketers, or researchers. We do not sell it. We do not rent it. If we ever want to do any of those things, we will ask you first in an unmistakable way, and you will be able to say no.

We may disclose data if we are legally required to — for example, in response to a valid subpoena or court order. We will resist overly broad requests and will notify you if legally permitted to do so.

If Unbinge is ever acquired or merged with another company, your data would transfer as part of that transaction. You would be notified in advance and given a chance to delete your account first.

7. Community features

Unbinge has a community feed where users can share posts and comment on each other's posts. Anything you post publicly on the community is visible to other Unbinge users.

• Your display name and avatar are visible on everything you post.
• The content of your posts and comments is visible to other users.
• Likes are visible to the person whose post was liked.
• Reports you submit are visible only to us.
• Users you block cannot see your posts or contact you.

If you post something you regret, you can delete it at any time. Deletion is permanent — we don't keep a copy after you delete.

8. How long we keep your data

• Account data is kept as long as your account is active. If you delete your account, it's permanently removed from our servers within 30 days.
• Koa conversation history is kept as long as you don't clear it. You can clear it at any time from the chat screen's menu.
• Community posts are kept until you delete them or delete your account.
• Backups roll over within 30 days of deletion.
• Guest mode data lives until you tap "Reset All Data" or uninstall the app.

9. Your rights

You have the right to:

• Access the data we have about you. Most of it is visible in the app. For anything else, email us.
• Correct any data that's wrong. You can edit most fields directly in the app.
• Delete your account and all associated data. Go to Profile → Settings → Account → Delete Account.
• Export your data. Email us and we'll send you a copy of everything we have.
• Opt out of Koa by simply not using it. The app works fully without it.
• Withdraw consent at any time.

If you're in the European Economic Area, the United Kingdom, California, Virginia, Colorado, Connecticut, Utah, or any other jurisdiction with strong privacy laws, you have additional rights under those laws. We honor all of them. Email us and we'll help.

10. Children's privacy

Unbinge is intended for users 13 and older. We do not knowingly collect data from children under 13. If you are a parent or guardian and believe your child under 13 has given us information, email us immediately at support@unbingeapp.com and we will delete it.

We recognize that eating disorder recovery content can affect young users differently than adults. If you are a teenager using Unbinge, we strongly encourage you to also work with a licensed professional, a trusted adult, or both. The app is a tool, not a substitute for real-world support.

11. Security

We take reasonable and industry-standard measures to protect your data:

• All data is encrypted in transit (HTTPS/TLS).
• Passwords are hashed with bcrypt.
• Database access is restricted with row-level security policies.
• Our infrastructure providers (Supabase, Apple, RevenueCat) maintain SOC 2 compliance.

No security is perfect. If there is ever a breach that affects your data, we will notify you as quickly as possible and tell you exactly what happened.

12. International users

Unbinge is operated from the United States. If you are using the app from outside the US, your data will be transferred to and stored in the US. By using the app, you consent to this transfer.

We comply with the EU-US Data Privacy Framework and equivalent mechanisms where applicable.

13. Changes to this policy

If we make significant changes to this policy, we will notify you through the app and by updating the "Last updated" date at the top. For minor changes (fixing typos, clarifying language), we will just update the date. If you continue using the app after a material change, that counts as accepting the new policy. If you don't agree, delete your account.

14. Contact us

Questions, concerns, requests, or just want to say hi? Email support@unbingeapp.com.

Mailing address: Seth Mitchell Crowley 7104 Fig Vine Cv Austin, TX 78750 United States

This policy exists because your recovery data is some of the most personal information you have, and we want you to trust us with it. If there's anything we can do better, tell us.